Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery fees vary according to the governorates of the West Bank and the governorates of the occupied territories
WEST BANK : 20 ₪
OCCUPIED TERRITORIES : 60 ₪
NABULS : 10 ₪
AL-QUDS : 20 ₪

We currently only accept payments by                    “CASH IN DELIVERY”, and next times we will add a payment mechanism through prepaid cards and credit cards (bank cards).

Delivery times vary from one governorate to another, but with a minimum of one day and a maximum of five days, especially for the governorates of the occupied Palestinian territories

The SHOP is 100% secure and protected, and all customer data will be protected within the established rules and laws, and will never be published to any party.

After the purchase process from the gardenia shop, your order will be processed by the work team, and then we will have to confirm your request. After confirming the information, the work team will prepare your order immediately, and then the shipping company will deliver your order to your location.

After the purchase process, the customer will receive a detailed invoice for the products that were purchased, in addition to delivery fees and taxes, if any, on his/her e-mail.

Send us an email

[email protected]

CONTACT US ON MOBILE OR WHATSAPP

+970 599 838 042